MODEL PENGEMBANGAN PENINGKATAN KINERJA SDM PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA KENDARI

Abstract

This study aims to development a model of human resources performance improvement in population
and civil registration offices of Kendari. In this regard, research tried to examine how the variables of
knowledge, skills, attitudes, and human resources abillity affect the human resoures of performance
improvement at the Department of Population and Civil Registration Kendari. This study used 52
sample which calected by sensus method, and PLS has been used to analysis. The results of the
study show that : (1) knowledge has a positive effect on human resources abillity, (2) skills has a
positive effect on the human resources of abillity, (3) attitude has a positive influence on the human
resources of ability, (4) knowledge is not a influence on the human resources of performance, (5)
skills has a positive effect on the human resources of performance, (6) attitude has a positive effect
on the human resources of performance, and (7) the ability of human resources has a positive effect
on the human resources of performance.

Keywords: Knowledge, Skills, Attitude, Human Resources of Abillity, dan Human Resources of
Performance.